Returns & Exchanges
At Blue Leaf Bathware & Tiles, we strive for complete satisfaction with your renovation projects, offering a 30-day window for returns on all unused and undamaged items. Please ensure all products remain in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer support team via email with your order number and photos of the items you wish to return to receive a Return Authorization (RA) number.
Secure Packaging
Carefully repack your bathware or tiles in their original boxes with all protective inserts to prevent breakage during transit.
Ship Items Back
Affix the provided return label or use a tracked courier service to send the package to our central distribution warehouse.
Inspection and Refund
Once our warehouse team verifies the condition of the goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing